Privacy Policy
Last updated: January 2026
1. Introduction
DebugDuo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website debugduo.co.za.
2. Information We Collect
Personal Information
When you contact us through our website, we may collect:
- Name and contact information (email address, phone number)
- Company name
- Project details and requirements
- Budget information
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services
- Improve our website and services
- Comply with legal obligations
4. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. Our cookie banner allows you to choose between accepting all cookies or only essential cookies.
5. Data Protection (POPIA Compliance)
As a South African company, we comply with the Protection of Personal Information Act (POPIA). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Services
We do not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@debugduo.co.za
Phone: +27 79 549 6148